Situated in the picturesque area of Phong Nha, Paradise Hotel is known for its combination of warm hospitality and modern amenities. The hotel features a restaurant that offers local cuisine and a comfortable stay with essential facilities. Its proximity to Phong Nha-Ke Bang National Park makes it a significant location for nature enthusiasts and adventure seekers. Guests can enjoy various activities in and around the area, including cycling and cave exploration.
Location
Paradise Hotel is conveniently located 20 miles from Dong Hoi Airport, with paid shuttle services available for easy access. The hotel is positioned in Phong Nha, just a short distance from notable attractions including Phong Nha-Ke Bang National Park and the Phong Nha Cave Tourist Center. It provides a central base for visitors looking to explore the rich natural beauty and cultural significance of the area.
Rooms
Paradise Hotel offers 15 air-conditioned rooms equipped with amenities such as flat-screen TVs and sound-insulated walls. Some rooms feature balconies with mountain or city views, providing a serene atmosphere. The room types include double, triple, family, and quadruple options, catering to different group sizes. Each unit has a private bathroom to ensure a comfortable stay.
Eat & Drink
The hotel's restaurant serves a variety of buffet and Asian breakfast options every morning. Guests can also enjoy room service for added convenience. In addition to local dishes, the restaurant features a bar for relaxation after a day of exploring. The restaurant’s terrace provides a pleasant dining experience in a scenic setting.
Leisure & Business
Guests at Paradise Hotel can take advantage of a range of leisure activities, including bike rentals to explore the surrounding landscapes. The hotel also offers a 24-hour front desk and concierge services to assist with travel plans. Other facilities include a garden area and a terrace for unwinding. Free WiFi is available throughout the property, ensuring guests stay connected.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean and comfortable rooms
Friendly and helpful staff
Limited breakfast options
Decent facilities
8.4/10
Great
Rooms
8.4
Location
9.3
Service
9.3
Dining
5.9
Guest reviews
8.4/10
based on 15 reviews
8.4
8.4/10 based on 25 reviews
Charles
United States of America,
January
2025
9.8/10
I had a great experience at this hotel! The location is excellent, just a short walk from the boats to Phong Nha caves and close to amazing restaurants. My room was clean and comfortable, and the staff members were so friendly and helpful. However, the dining options were quite limited. Overall, it was good value for the money, but I wish the dining experience was better.
Rooms
9.0
The rooms are clean, with the comfiest bed I've slept in during my travels in Vietnam. I appreciated the hot shower and access to a hairdryer from reception.
Service
10.0
The service was fantastic, thanks to Thi Phuong Ngo and the rest of the lovely staff who ensured I had a clean and comfortable room.
Location
10.0
The location is perfect for exploring the national park and is within walking distance of the Phong Nha boat station, as well as several restaurants and bars.
Dining
6.0
The dining options were basic but good, though a bit limited for my taste. Homemade Belgian waffles were a nice treat, but I would have loved more variety.
Facilities
7.0
The facilities were adequate, adding to the comfort of the stay, but nothing particularly stood out.
Henry
United States of America,
January
2025
8.8/10
I had a great overall experience at this hotel! The location is perfect, just a short walk from the boat station to the Phong Nha caves, and the staff were incredibly friendly and helpful. The rooms were spotless and very comfortable, but I did have to switch rooms on my second day due to not having a mountain view, which was a bit inconvenient. The dining options were basic but satisfactory for the early bus I had to catch. For the price, it was definitely good value for money.
Rooms
9.0
The rooms were spotlessly clean, comfortable, and had great air conditioning and Wi-Fi. I experienced the comfiest bed I've slept on during my month in Vietnam!
Service
10.0
The staff were very well-trained, helpful, and so warm and friendly. They even showed us around the area when we arrived!
Location
10.0
The hotel is in a fantastic location, within walking distance to the Phong Nha boat station and close to many restaurants and bars. It's a great base for exploring the national park.
Dining
7.0
The dining was basic but good. They were accommodating enough to prepare something for us when we had an early bus out of Phong Nha.
Facilities
8.0
The facilities were decent, providing everything I needed for a comfortable stay.
Claude
United States of America,
November
2024
9.4/10
I had a pleasant stay at this hotel, which offers clean and comfortable rooms, and the staff is exceptionally friendly. It’s conveniently located near fantastic restaurants and shops, making it easy to explore the area. However, the dining options were pretty basic and could use some improvement. Overall, it's a great value for the price.
Rooms
9.0
The rooms were really clean and a good size, equipped with air conditioning and Wi-Fi, which was perfect for the hot and humid summer.
Service
9.0
The service was lovely; the family running the hotel was very friendly and accommodating, and I was pleased with the cheap room rate I got from booking.
Location
10.0
The hotel is in a fantastic location, right next to some of the best restaurants in Phong Nha and just a short walk to where the boats leave for the caves.
Dining
7.0
Dining was basic but good enough; it was affordable, costing around 100,000 VND for two people, which was reasonable.
Facilities
6.0
While the facilities were adequate, they were quite simple and could benefit from some upgrades.
Joseph
United States of America,
November
2024
7.6/10
I had a pleasant stay at this hotel, with clean and comfortable rooms that had great air conditioning. The staff went above and beyond to make us feel welcome, even preparing breakfast for us at 6 am before our early bus. However, the dining options were a bit lacking, and while the location is decent, there's not much to do in the small city aside from exploring the caves.
Rooms
8.0
The rooms were clean, comfortable, and kept nice and cold with the powerful air conditioning.
Service
10.0
The staff was incredibly friendly and went out of their way to fulfill our needs, even getting up early to prepare breakfast for us.
Location
7.0
The location is fine; it’s in a small city where there isn’t much to do besides visit caves, but it’s within walking distance of the best restaurants.
Dining
6.0
The dining options were scarce, and while the meals we had were lovely, I wish there had been a bit more variety.
Facilities
7.0
The facilities were decent, but nothing particularly outstanding.
David
United States of America,
November
2024
8.0/10
I had a pleasant stay at this hotel, which offered spacious and clean rooms along with powerful air conditioning that was perfect for the hot summer. The service was exceptional, with the staff going above and beyond to make us feel welcome, especially by preparing an early breakfast for us. The location is great for exploring the national park and nearby restaurants. However, the dining options were a bit basic and could use improvement.
Rooms
9.0
The rooms were nice, spacious, and very clean, which made my stay comfortable.
Service
10.0
The staff was extremely warm and friendly, going out of their way to fulfill our needs.
Location
9.0
The hotel is ideally located within walking distance to many restaurants and shops, making it convenient for exploring.
Dining
5.0
The dining options were quite basic, and I felt they could offer more variety.
Facilities
7.0
The hotel had good facilities, though I didn’t use them extensively.
James
United States of America,
November
2024
8.4/10
I had a wonderful stay at this hotel, especially after a long day of muddy trekking. The location is perfect, right in the center of town and close to the best restaurants. The rooms were exceptionally clean and comfortable, featuring powerful air conditioning to beat the summer heat. On the downside, while the service was friendly and helpful, the overall experience didn't quite meet my expectations, especially when it came to dining options.
Rooms
9.0
The rooms were exceptionally clean and comfortable, with powerful air conditioning that made my stay very pleasant.
Service
9.0
The staff was extremely friendly and helpful, especially the daughter who assisted us with booking tours and renting bikes effortlessly.
Location
10.0
The location is great for exploring Phong Nha National Park and is conveniently close to all the buses and the best restaurants in the area.
Dining
7.0
The dining experience was nice, but the breakfast could have been a little more substantial. It felt a bit small for my appetite.
Facilities
7.0
The facilities were decent, but nothing particularly stood out during my stay.
Mark
United States of America,
October
2024
7.2/10
I had a mixed experience at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful, which made my stay enjoyable. However, the dining options left much to be desired, and the breakfast could definitely be more substantial. Overall, while it has good value for money in certain aspects, I might not consider coming back due to the dining limitations.
Rooms
8.0
The rooms are clean and comfortable with powerful air conditioning, which was great for the hot and humid summer weather.
Service
10.0
The service was incredible; the staff went out of their way to welcome us and fulfill our every need. They even got up early to prepare breakfast for us when we had an early bus.
Location
7.0
The location is decent but keep in mind that it's a small city, so there isn't much to do other than explore the caves nearby.
Dining
5.0
The breakfast was a bit small and could have been more substantial; it just didn't meet my expectations for a hotel stay.
Facilities
6.0
The overall facilities were fine, but nothing stood out that made it feel luxurious.
Daniel
United States of America,
October
2024
8.6/10
I had a really lovely stay at this hotel! The location is perfect, just a short walk from the boat station and plenty of restaurants. The staff here are incredibly friendly, making me feel welcome throughout my visit. While the rooms were comfortable and had a quaint local charm, I did find the dining options a bit limited. Overall, great value for the price, and I would recommend it for anyone looking to explore the area.
Rooms
9.0
The rooms were clean and comfortable, with a beautiful view of the mountain. I had the comfiest bed I've slept in during my time in Vietnam.
Service
10.0
The service was incredible! The staff made sure we had everything we needed and even showed us around the area upon our arrival.
Location
10.0
The location is amazing—within walking distance to the boat station and surrounded by restaurants and bars, making it easy to explore the national park.
Dining
7.0
The dining experience was decent, though a bit simple. They prepared breakfast for us early when we had to catch a bus out of Phong Nha.
Facilities
7.0
The facilities were nice but basic, fitting the hotel’s overall charm.
Kyle
United States of America,
September
2024
9.2/10
I had a lovely stay at this hotel, which was extremely clean and comfortable with fantastic air conditioning. The location was really convenient, close to the Phong Nha boat station and local eateries, making it great for exploring the national park. However, I found the dining experience to be lacking, especially the breakfast options. Overall, it offered good value for money, but there were some areas for improvement.
Rooms
9.0
The rooms were very clean and comfortable, with powerful air conditioning that made my stay quite pleasant.
Service
10.0
The staff were super friendly and helpful, booking us onto a tour and overall being fantastic hosts.
Location
9.0
The hotel is excellently situated; it’s within walking distance to the Phong Nha boat station and close to many restaurants and bars.
Dining
5.0
The dining options were quite poor; breakfast could have been a little more substantial.
Facilities
7.0
The facilities were decent but nothing to write home about, though they provided the essentials well.
Clean and comfortable rooms
Limited breakfast options
John
United States of America,
September
2024
9.6/10
The hotel is situated in a convenient location, close to everything in the small city, making it easy to explore local attractions. I really enjoyed the friendly and helpful staff, who were always there to assist. However, I did end up switching rooms on the second day since the first one didn't have the mountain view I was hoping for. Overall, the experience was good, but it had its moments that weren't quite ideal.
Rooms
7.0
The rooms were cold and unfortunately, mine didn't have the mountain view I was expecting, which led me to switch rooms.
Service
9.0
The staff was incredibly friendly and helpful, pushing us to take their organized transportation options.
Location
9.0
The location is great, within walking distance to all the restaurants and cafes, plus close to where the boats leave for the Phong Nha caves.
Dining
Facilities
Henry
United States of America,
September
2024
7.4/10
I had a decent stay overall. The hotel was in a great location, just a short walk from all the key spots in Phong Nha, which made getting around really easy. The rooms were acceptable, though we had to switch on the second day because ours didn't have a mountain view. The service was excellent and very attentive. However, the dining experience was underwhelming; breakfast could have been more substantial.
Rooms
7.0
The rooms were fine for the hot, humid summer, though I wouldn't come back if I had to stay in the same ones again without a mountain view.
Service
9.0
Service was wonderful and very attentive to all of our needs. The staff was well-trained and helpful, particularly with our teenagers.
Location
10.0
The location is excellent, within walking distance to Phong Nha boat station and all the restaurants and bars.
Dining
5.0
The dining experience wasn't great; the food wasn't even that good and could have been a little more substantial.
Facilities
6.0
Facilities were adequate, but nothing stood out as exceptional.
Brian
United States of America,
September
2024
8.2/10
I had a pleasant stay at this hotel with exceptional cleanliness and a comfortable bed. The view of the mountain from my room was lovely, and the service was friendly and accommodating. However, the overall experience didn’t excite me enough to consider coming back.
Rooms
8.0
The room was exceptionally clean with a very comfortable bed. I also enjoyed a nice view of the mountain across the way.
Service
9.0
The staff was incredibly friendly and took me personally to a place for dinner, which I appreciated.
Location
9.0
The location is great, within walking distance to all the restaurants, cafes, and the boats leaving for Phong Nha caves.
Dining
8.0
I found the dining experience to be lovely, especially since it was convenient with an early bus out of Phong Nha.
Facilities
7.0
Overall, the facilities were decent for my needs.
Cindy
United States of America,
September
2024
7.0/10
The hotel has a great location, walking distance to restaurants and the Phong Nha boat station, making it super convenient. I was pleased with the clean rooms and the comfortable bed, but unfortunately, I found the dining experience lacking. The staff was very attentive, but there were some awkward moments regarding the booking rate, which dampened the experience a bit.
Rooms
8.0
The room was fine, with a stunning view of the mountains. It had the comfiest bed I've slept in during my month in Vietnam and a hot shower, but it wasn't remarkable enough to make me want to return.
Service
7.0
The service was wonderful and very attentive to all of our needs, with staff going out of their way to ensure a pleasant stay. However, there was a bit of an awkward situation regarding discussing the room rate, which was a bit off-putting.
Location
9.0
The hotel is ideally located in the center of town, with all the restaurants and cafes within walking distance, plus it's close to both the Phong Nha caves and the boat station.
Dining
5.0
The dining experience was not the greatest, as the food was just okay and could have been more substantial, especially for an early bus departure.
Facilities
6.0
The hotel offered basic facilities, but nothing stood out as exceptional during my stay.
Great location
Dining experience lacking
Jerry
United States of America,
August
2024
9.0/10
I had a pleasant stay at this hotel in Vietnam. The rooms were clean and comfortable, with the comfiest bed I’ve slept in during my month here. The staff was friendly and helpful, especially when it came to organizing our tours. The location is fantastic, just a short walk from the Phong Nha boat station and close to numerous restaurants. One downside was having to switch rooms on the second day because mine didn’t have a mountain view, but overall, it was good value for money.
Rooms
8.0
The rooms were very clean, and the bed was incredibly comfortable. However, I had to switch rooms because mine didn't have a mountain view.
Service
9.0
The staff was so friendly and helpful, guiding us around upon our arrival and assisting with organizing transfers and tours.
Location
10.0
The location is excellent, within walking distance to the Phong Nha boat station and close to many restaurants and shops.
Dining
Facilities
Joseph
United States of America,
August
2024
7.8/10
I had a pleasant stay at this hotel, which featured spacious, clean rooms and a very friendly staff. The location is excellent, close to restaurants and bars, making it easy to explore. However, the dining options left a bit to be desired, and while the facilities were nice, they weren't quite exceptional. Overall, I found it to be good value for money.
Rooms
9.0
The rooms were exceptionally clean, spacious, and comfortable, including the bathroom.
Service
9.0
The staff were incredibly nice and very helpful throughout my stay.
Location
10.0
The location is excellent, within walking distance to the Phong Nha boat station and numerous restaurants and bars.
Dining
5.0
The dining experience was quite poor; options could have been a lot more substantial.
Facilities
7.0
The facilities were decent, but they didn't stand out as particularly luxurious or plentiful.
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